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All products and maintenance subscriptions come with a 30-day money back satisfaction guarantee. The ECOM interface hardware that comes packaged with your CANCapture purchase (or as a stand-alone purchase) includes a complete 5-year replacement policy. |
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If you are an existing customer, or are considering purchasing CANCapture, then you should consider purchasing an extended maintenance subscription along with your order. The maintenance subscription entitles you to:
- Full live technical support throughout your subscription period - direct access to our professional developers and engineers, not just a trained support technician or canned response system.
- Access to all full-version downloads, including all new releases that come out during your subscription.
- Prioritized feature request implementations - any suggestions or wish-list requests from our subscribers will take precedence over all others
If you are interested in ordering CANCapture, you can purchase online, send an email to sales@cancapture.com, or contact us at (210) 495-9772.
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Visit our KnowledgeBase for solutions to some of the most common problems. KnowledgeBase Solutions located here. |
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By Phone:
Phone: (210) 495-9772
Fax: (210) 495-9791
By Email:
Sales: sales@cancapture.com
General Support: support@cancapture.com
By Mail:
Professional Products Group
EControls, Inc.
3523 Crosspoint
San Antonio, TX 78217
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To interact with our staff, developers, customers, and other CAN/automotive experts, try searching for solutions to your questions at the Technical Discussion Forum. |
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Support