Home Support
Product Warranty
All products and maintenance subscriptions come with a 30-day money back satisfaction guarantee. The ECOM interface hardware that comes packaged with your CANCapture purchase (or as a stand-alone purchase) includes a complete 2-year replacement policy.
 
Maintenance Subscriptions

If you are an existing customer, or are considering purchasing CANCapture, then you should consider purchasing an extended maintenance subscription along with your order. The maintenance subscription entitles you to:

  • Full live technical support throughout your subscription period - direct access to our professional developers and engineers, not just a trained support technician or canned response system.
  • Access to all full-version downloads, including all new releases that come out during your subscription.
  • Prioritized feature request implementations - any suggestions or wish-list requests from our subscribers will take precedence over all others

 

If you are interested in ordering CANCapture, you can purchase online, send an email to sales, or contact us at (918) 317-4100.

 
KnowledgeBase
Visit our KnowledgeBase for solutions to some of the most common problems. KnowledgeBase Solutions located here.
 
Contact Information

By Phone:

Phone: (918) 317-4100
Fax: (888) 208-7982

By Email:

Support

By Mail:

FW Murphy
5311 South 122nd East Avenue
Tulsa, Oklahoma 74146
USA

 

 

 
Technical Discussion Forum
To interact with our staff, developers, customers, and other CAN/automotive experts, try searching for solutions to your questions at the Technical Discussion Forum.