Support

Knowledge Base

Visit our Knowledge Base for solutions to some of the most common problems.

Resources & Downloads

Our resources page includes all documentation, manuals, add-ons and example files for CANCapture. This can include, but is not limited to, the following: User Flowcharts (.cfc), CAN Databases (.ccd), Flowchart Import Data (.cfi), Gauge Templates (.xml), Gauge Import Data (.cui) and Recorded Playback Sessions (.cpf).

Product Warranty

All products and maintenance subscriptions come with a 30-day money back satisfaction guarantee. The ECOM interface hardware that comes packaged with CANCapture purchases (or as a standalone purchase) includes a complete 2-year replacement policy.